Terms of Service

Last updated: November 10, 2026

Overview

This website is operated by The Esthetic Co ("we," "us," "our"), with studios at 302 Hickman Road, Suite 100, Charlottesville, VA 22911 and 5786B Three Notch'd Road, Crozet, VA 22932. By visiting this website, booking a service, purchasing a membership or buying a product from us, you agree to these Terms of Service. If you do not agree, please do not use this website.

Appointments

Appointments are booked online through Boulevard, our booking platform, which has its own terms and privacy policy. Our cancellation, late arrival and no-show policies are shown when you book, and by booking you agree to them. Service descriptions, durations and prices may change at any time without notice.

Memberships

Memberships purchased on this website are added to your client profile in Boulevard by our team, who will confirm your billing and schedule your first appointment. Membership benefits, minimum commitments and pricing are described on each membership's page. Treatments included in a membership are performed when clinically appropriate, as determined by your provider.

Health and Skin

Please tell us before your appointment about any allergies, skin sensitivities, skin conditions, medications, recent procedures or pregnancy. Results vary from person to person and depend on following the homecare and aftercare we recommend. Our services and product recommendations are not a substitute for care from your doctor or dermatologist.

Products, Promotions and Gift Cards

We work hard to describe our products accurately, but we cannot guarantee that every description, image or price is free of errors. We may limit quantities, refuse or cancel any order, and change prices or discontinue products at any time. Promotions and gift-with-purchase offers are valid only on the dates stated and while supplies last, and pre-ordered items ship based on inventory availability. Returns are handled according to our Refund Policy. Gift cards cannot be redeemed for cash except where required by law.

Website Content

All content on this website, including text, images, logos and tools such as the Pore Clogger Checker, belongs to The Esthetic Co or is used with permission, and may not be copied or reused without our written consent. Website tools and information are provided for general educational purposes and may contain errors or be out of date.

Limitation of Liability

To the fullest extent permitted by law, The Esthetic Co is not liable for any indirect, incidental or consequential damages arising from your use of this website, our services or our products. Our total liability for any claim will not exceed the amount you paid for the service, membership or product involved.

Privacy

Your use of this website is also governed by our Privacy Policy.

Governing Law

These Terms of Service are governed by the laws of the Commonwealth of Virginia.

Changes to These Terms

We may update these Terms of Service at any time by posting the updated version on this page. Continuing to use this website after changes are posted means you accept the updated terms.

Contact

Questions about these Terms of Service can be sent to hello@theestheticco.com.